Bahrain: How to Report Bank Fraud
If money left your account without your permission, or you were tricked into sending it, contact your bank or payment provider straight away. The faster they hear from you, the better the chance of stopping or recovering the money. Below are the official fraud and card lines for 3 providers in Bahrain.
Do this first
- Call your bank’s fraud or card line now. Use a number from this page, the back of your card, or your bank’s official app. Never use a number from a text, an email, a caller or a search ad.
- Block your card or freeze your account in the app if you can, and change your online banking password.
- Ask the bank for a reference number, and write down the time you reported it.
- Report it to the police as well: see who handles cybercrime in Bahrain.
- Keep everything: messages, call logs, screenshots and transaction IDs. Your bank will never ask for your PIN, password or a one-time code.
Bank and payment fraud lines
National Bank of Bahrain (NBB)
Bank- Fraud, scams, lost or stolen card:17214433(24/7)
- From abroad:+973 17214433(24/7)
Bank of Bahrain and Kuwait (BBK)
Bank- Call centre (fraud victims: call immediately):+973 17207777
- Corporate customers:+973 17207772(Sat–Thu 7:30am–8pm)
App or online: Report the incident online with the 'Report An Incident' form on BBK's website.
Email: [email protected]
Report phishing: [email protected]
Bahrain Islamic Bank (BisB)
Bank- Fraud, scams, lost or stolen card:17515151(24/7)
Email: [email protected]
Not listed here
We could not confirm contact details on the official website of: BenefitPay / BENEFIT (national payment network), Al Salam Bank, KFH Bahrain. Rather than risk a wrong number, we leave them out. Use the number printed on your card or shown in the provider’s official app.
If your bank won’t help
Central Bank of Bahrain (CBB) Consumer Protection
For a complaint against a licensed bank that the bank has not resolved.
Complain to the bank in writing first. If its reply is unsatisfactory, send your complaint with the bank's written response through the CBB online form, the Tawasul app, or by hand. Phone 17547789. BBK says you have 30 calendar days from the bank's decision letter to do this.
Official websiteYour rights
- CBB complaint procedure for banks. Your bank should acknowledge your complaint within 5 business days and answer in writing within 4 weeks. If you are not satisfied, you can then take it to the CBB with the bank's response. Source
Report it to the police too
Banks often ask for a police report before they investigate. Cybercrime agencies in Bahrain lists who to report to, and our step-by-step guide covers the rest: How to Report Cybercrime in Bahrain (and Get Your Money Back).
Every number on this page was read on the provider’s or regulator’s own website on 3 October 2026. Banks change numbers, so if one doesn’t work, use the number on your card or in the official app, and tell us so we can fix it. See every country in the Bank Fraud Help directory.