Bank Fraud Help · Algeria
Banque Nationale d'Algérie Fraud: How to Report It and Stop the Money
If money left your Banque Nationale d'Algérie account without your permission, or you paid a scammer, contact Banque Nationale d'Algérie straight away and ask it to block the payment and your card. The first minutes matter most.
Do this first
- Call Banque Nationale d'Algérie’s official line below, or use help inside the official Banque Nationale d'Algérie app. Never use a number from a text, a caller or a search result.
- Give them the transaction details (amount, time, and the account or number you paid) and ask them to block your card and stop or recall the payment.
- Change your online banking password and PIN if anyone may know them. Banque Nationale d'Algérie will never ask for your PIN, password or a one-time code.
- Report it to the police too: see who handles cybercrime in Algeria, and keep screenshots of every message and payment.
Official Banque Nationale d'Algérie fraud contacts
Banque Nationale d'Algérie (BNA)
Bank- Call centre:3306
- Customer relations centre:+213 770 20 33 06
App or online: Complaint form on the BNA contact page
Email: [email protected]
Know this about Algeria
- We could not verify contacts for Algérie Poste (CCP and BaridiMob), BEA or BADR. Call the number printed on your card or go to your branch or post office.
Report it to the police too
Cybercrime agencies in Algeria lists who to report to.
Common questions about Banque Nationale d'Algérie fraud
- What is the Banque Nationale d'Algérie fraud helpline number?
- Banque Nationale d'Algérie lists these numbers on its own website: Call centre: 3306; Customer relations centre: +213 770 20 33 06. Always dial the number printed on your card or shown in the official app if you are unsure.
- How do I report fraud to Banque Nationale d'Algérie?
- Call Banque Nationale d'Algérie's official line, or report it in the app or online: Complaint form on the BNA contact page, or by email: [email protected]. Tell them the amount, the time and the account the money went to, and ask them to block your card or the payment.
Other providers in Algeria
These contacts were read on Banque Nationale d'Algérie’s own website on 3 October 2026. If a number has changed, use the one in the official app and tell us. Ministry of Cyber Affairs is not Banque Nationale d'Algérie and cannot recover money. All Algeria providers are in Bank Fraud Help: Algeria.