Mobile Wallet Fraud Help · Algeria
Mobilis Fraud: How to Report It and Stop the Money
If you sent money to a scammer through Mobilis, or money left your Mobilis account without your permission, contact Mobilis straight away and ask them to block the receiving account. Wallet money moves fast, so the first minutes matter most.
Do this first
- Call Mobilis’s official line below, or use help inside the official Mobilis app. Never use a number from a text, a caller or a search result.
- Give them the transaction ID, the amount, the time and the number or account you paid, and ask them to block it.
- Change your PIN and password if anyone may know them. Mobilis will never ask for your PIN or a one-time code.
- Report it to the police too: see who handles cybercrime in Algeria, and keep screenshots of every message and payment.
Official Mobilis fraud contacts
Mobilis (scam SMS reporting)
Mobile moneyApp or online: Report a scam SMS on Mobilis's fraud-SMS page (mobilis.dz/fraudesms)
Know this about Algeria
- We could not verify contacts for Algérie Poste (CCP and BaridiMob), BEA or BADR. Call the number printed on your card or go to your branch or post office.
Report it to the police too
Cybercrime agencies in Algeria lists who to report to.
These contacts were read on Mobilis’s own website on 3 October 2026. If a number has changed, use the one in the official app and tell us. Banks and other providers in Algeria are in Bank Fraud Help: Algeria, and every wallet is in Mobile Wallet Fraud Help.