Bank Fraud Help · Albania
Credins Bank Fraud: How to Report It and Stop the Money
If money left your Credins Bank account without your permission, or you paid a scammer, contact Credins Bank straight away and ask it to block the payment and your card. The first minutes matter most.
Do this first
- Call Credins Bank’s official line below, or use help inside the official Credins Bank app. Never use a number from a text, a caller or a search result.
- Give them the transaction details (amount, time, and the account or number you paid) and ask them to block your card and stop or recall the payment.
- Change your online banking password and PIN if anyone may know them. Credins Bank will never ask for your PIN, password or a one-time code.
- Report it to the police too: see who handles cybercrime in Albania, and keep screenshots of every message and payment.
Official Credins Bank fraud contacts
Credins Bank
Bank- Card support (security, any card issue):+355 4 6700 444
- Card support (toll-free):0800 2273
Email: [email protected]
Know this about Albania
- Albania is outside the EU, and we found no national rule guaranteeing a refund of unauthorised payments. Block your card and report to the bank at once.
Report it to the police too
Cybercrime agencies in Albania lists who to report to.
Common questions about Credins Bank fraud
- What is the Credins Bank fraud helpline number?
- Credins Bank lists these numbers on its own website: Card support (security, any card issue): +355 4 6700 444; Card support (toll-free): 0800 2273. Always dial the number printed on your card or shown in the official app if you are unsure.
- How do I report fraud to Credins Bank?
- Call Credins Bank's official line, or report it by email: [email protected]. Tell them the amount, the time and the account the money went to, and ask them to block your card or the payment.
Other providers in Albania
Raiffeisen Bank AlbaniaBanka Kombetare TregtareIntesa Sanpaolo Bank Albania
These contacts were read on Credins Bank’s own website on 3 October 2026. If a number has changed, use the one in the official app and tell us. Ministry of Cyber Affairs is not Credins Bank and cannot recover money. All Albania providers are in Bank Fraud Help: Albania.