Mobile Wallet Fraud Help · Chad
Moov Money Tchad Fraud: How to Report It and Stop the Money
If you sent money to a scammer through Moov Money Tchad, or money left your Moov Money Tchad account without your permission, contact Moov Money Tchad straight away and ask them to block the receiving account. Wallet money moves fast, so the first minutes matter most.
Do this first
- Call Moov Money Tchad’s official line below, or use help inside the official Moov Money Tchad app. Never use a number from a text, a caller or a search result.
- Give them the transaction ID, the amount, the time and the number or account you paid, and ask them to block it.
- Change your PIN and password if anyone may know them. Moov Money Tchad will never ask for your PIN or a one-time code.
- Report it to the police too: see who handles cybercrime in Chad, and keep screenshots of every message and payment.
Official Moov Money Tchad fraud contacts
Moov Money Tchad (Moov Africa)
Mobile money- Moov Money customer service:4040(24/7)
- WhatsApp:+235 99 90 01 00
Phone code: *800#: Moov Money menu
Email: [email protected]
Know this about Chad
- We could not verify a fraud line for any bank in Chad or for Airtel Money. Call the number printed on your card or go to your branch.
Report it to the police too
Cybercrime agencies in Chad lists who to report to.
These contacts were read on Moov Money Tchad’s own website on 3 October 2026. If a number has changed, use the one in the official app and tell us. Banks and other providers in Chad are in Bank Fraud Help: Chad, and every wallet is in Mobile Wallet Fraud Help.