M-Pesa Lesotho Fraud: How to Report It and Stop the Money
If you sent money to a scammer through M-Pesa Lesotho, or money left your M-Pesa Lesotho account without your permission, contact M-Pesa Lesotho straight away and ask them to block the receiving account. Wallet money moves fast, so the first minutes matter most.
Do this first
- Call M-Pesa Lesotho’s official line below, or use help inside the official M-Pesa Lesotho app. Never use a number from a text, a caller or a search result.
- Give them the transaction ID, the amount, the time and the number or account you paid, and ask them to block it.
- Change your PIN and password if anyone may know them. M-Pesa Lesotho will never ask for your PIN or a one-time code.
- Report it to the police too: see who handles cybercrime in Lesotho, and keep screenshots of every message and payment.
Official M-Pesa Lesotho fraud contacts
M-Pesa Lesotho (Vodacom Lesotho)
Mobile money- Vodacom customer care (free from Vodacom):114
Phone code: *200#: M-Pesa menu
Email: [email protected]
If M-Pesa Lesotho won’t help
Central Bank of Lesotho: complaints
Complaints against licensed financial providers, including banks, that gave an unsatisfactory answer or did not resolve the complaint within 30 days.
Send a signed complaint letter with the provider's complaint reference number and reply to [email protected], or deliver it in person.
Official websiteLesotho Communications Authority (LCA)
Complaints about a mobile network that the operator did not resolve.
Call toll-free 101 or email [email protected], with your complaint reference number.
Official websiteReport it to the police too
Cybercrime agencies in Lesotho lists who to report to.
Other wallets in Lesotho
These contacts were read on M-Pesa Lesotho’s own website on 3 October 2026. If a number has changed, use the one in the official app and tell us. Banks and other providers in Lesotho are in Bank Fraud Help: Lesotho, and every wallet is in Mobile Wallet Fraud Help.