Mobile Wallet Fraud Help · Niger
Airtel Money Niger Fraud: How to Report It and Stop the Money
If you sent money to a scammer through Airtel Money Niger, or money left your Airtel Money Niger account without your permission, contact Airtel Money Niger straight away and ask them to block the receiving account. Wallet money moves fast, so the first minutes matter most.
Do this first
- Call Airtel Money Niger’s official line below, or use help inside the official Airtel Money Niger app. Never use a number from a text, a caller or a search result.
- Give them the transaction ID, the amount, the time and the number or account you paid, and ask them to block it.
- Change your PIN and password if anyone may know them. Airtel Money Niger will never ask for your PIN or a one-time code.
- Report it to the police too: see who handles cybercrime in Niger, and keep screenshots of every message and payment.
Official Airtel Money Niger fraud contacts
Airtel Money Niger (Mkoudi)
Mobile money- Airtel Money help and complaints:3005(Daily 7:30am–11:30pm)
- Customer service:121(Daily 7:30am–11:30pm)
If Airtel Money Niger won’t help
ARCEP Niger (telecom regulator)
Complaints about telecom and mobile operators.
Call +227 20 73 90 11 or email [email protected]. The website has a complaint option ('Déposer une réclamation').
Official websiteReport it to the police too
Cybercrime agencies in Niger lists who to report to.
These contacts were read on Airtel Money Niger’s own website on 3 October 2026. If a number has changed, use the one in the official app and tell us. Banks and other providers in Niger are in Bank Fraud Help: Niger, and every wallet is in Mobile Wallet Fraud Help.