Bank Fraud Help · Turkmenistan
Halkbank Fraud: How to Report It and Stop the Money
If money left your Halkbank account without your permission, or you paid a scammer, contact Halkbank straight away and ask it to block the payment and your card. The first minutes matter most.
Do this first
- Call Halkbank’s official line below, or use help inside the official Halkbank app. Never use a number from a text, a caller or a search result.
- Give them the transaction details (amount, time, and the account or number you paid) and ask them to block your card and stop or recall the payment.
- Change your online banking password and PIN if anyone may know them. Halkbank will never ask for your PIN, password or a one-time code.
- Report it to the police too: see who handles cybercrime in Turkmenistan, and keep screenshots of every message and payment.
Official Halkbank fraud contacts
Halkbank (Turkmenistan)
Bank- Head office:(99312) 44-48-37
- Head office:(99312) 22-79-03
Email: [email protected]
Know this about Turkmenistan
- These banks publish no fraud hotline: call the head office number or go to your branch in person.
Report it to the police too
Cybercrime agencies in Turkmenistan lists who to report to.
Common questions about Halkbank fraud
- What is the Halkbank fraud helpline number?
- Halkbank lists these numbers on its own website: Head office: (99312) 44-48-37; Head office: (99312) 22-79-03. Always dial the number printed on your card or shown in the official app if you are unsure.
- How do I report fraud to Halkbank?
- Call Halkbank's official line, or report it by email: [email protected]. Tell them the amount, the time and the account the money went to, and ask them to block your card or the payment.
Other providers in Turkmenistan
These contacts were read on Halkbank’s own website on 3 October 2026. If a number has changed, use the one in the official app and tell us. Ministry of Cyber Affairs is not Halkbank and cannot recover money. All Turkmenistan providers are in Bank Fraud Help: Turkmenistan.