San Marino: How to Report Bank Fraud
If money left your account without your permission, or you were tricked into sending it, contact your bank or payment provider straight away. The faster they hear from you, the better the chance of stopping or recovering the money. Below are the official fraud and card lines for 3 providers in San Marino.
Do this first
- Call your bank’s fraud or card line now. Use a number from this page, the back of your card, or your bank’s official app. Never use a number from a text, an email, a caller or a search ad.
- Block your card or freeze your account in the app if you can, and change your online banking password.
- Ask the bank for a reference number, and write down the time you reported it.
- Report it to the police as well: see who handles cybercrime in San Marino.
- Keep everything: messages, call logs, screenshots and transaction IDs. Your bank will never ask for your PIN, password or a one-time code.
Know this about San Marino
- The 800 toll-free numbers may not work from outside San Marino and Italy: use the numbers marked for calls from abroad.
Bank and payment fraud lines
Cassa di Risparmio della Repubblica di San Marino (Carisp)
Bank- Block Cartazzurra, Bancomat or Visa Debit card (toll-free):800 822 056
- Block Klirway card:+378 0549 943886
- Block SMaC Card (toll-free):800 22 08 08
- Cirrus/Maestro cards, from abroad:+39 02 4540 3768
- Main switchboard:+378 0549 872366
App or online: Block the card in Welly / WellyApp internet banking, the Klirway app or the SMaC app.
Banca di San Marino (BSM)
Bank- Block BSM debit card (toll-free, from Italy):800 822 056
- Block BSM debit card, from abroad:+39 02 6084 3768
- Block Klirway or MC Click card:0549 943 886
- Block Klirway or MC Click card, from abroad:+378 0549 943 886
- SMaC Card assistance:800 220 808
- Head office:+378 0549 873411
Email: [email protected]
Banca Sammarinese di Investimento (BSI)
Bank- Main line:+378 0549 940900
Email: [email protected]
Report it to the police too
Banks often ask for a police report before they investigate. Cybercrime agencies in San Marino.
Every number on this page was read on the provider’s or regulator’s own website on 3 October 2026. Banks change numbers, so if one doesn’t work, use the number on your card or in the official app, and tell us so we can fix it. See every country in the Bank Fraud Help directory.