BankDhofar Fraud: How to Report It and Stop the Money
If money left your BankDhofar account without your permission, or you paid a scammer, contact BankDhofar straight away and ask it to block the payment and your card. The first minutes matter most.
Do this first
- Call BankDhofar’s official line below, or use help inside the official BankDhofar app. Never use a number from a text, a caller or a search result.
- Give them the transaction details (amount, time, and the account or number you paid) and ask them to block your card and stop or recall the payment.
- Change your online banking password and PIN if anyone may know them. BankDhofar will never ask for your PIN, password or a one-time code.
- Report it to the police too: see who handles cybercrime in Oman, and keep screenshots of every message and payment.
Official BankDhofar fraud contacts
BankDhofar
Bank- Call centre:+968 2479 1111(24/7)
Email: [email protected]
Report phishing: [email protected]
If BankDhofar won’t help
Central Bank of Oman: complaints about financial and banking institutions
Complaints against banks, money exchangers, and finance and leasing companies, including unauthorised deductions or transfers from your account or card.
Online form. You need your Civil ID, Resident ID or passport number, a mobile number and an email address.
Official websiteReport it to the police too
Cybercrime agencies in Oman lists who to report to, and our step-by-step guide covers the rest: How to Report Cybercrime and Online Fraud in Oman (2026).
Common questions about BankDhofar fraud
- What is the BankDhofar fraud helpline number?
- BankDhofar lists these numbers on its own website: Call centre: +968 2479 1111 (24/7). Always dial the number printed on your card or shown in the official app if you are unsure.
- How do I report fraud to BankDhofar?
- Call BankDhofar's official line, or report it by email: [email protected]. Tell them the amount, the time and the account the money went to, and ask them to block your card or the payment.
- What if BankDhofar will not help or refund me?
- In Oman you can complain to Central Bank of Oman: complaints about financial and banking institutions. Details of what each one handles are on this page.
Other providers in Oman
These contacts were read on BankDhofar’s own website on 3 October 2026. If a number has changed, use the one in the official app and tell us. Ministry of Cyber Affairs is not BankDhofar and cannot recover money. All Oman providers are in Bank Fraud Help: Oman.