Bank Fraud Help · Micronesia
Bank of the FSM Fraud: How to Report It and Stop the Money
If money left your Bank of the FSM account without your permission, or you paid a scammer, contact Bank of the FSM straight away and ask it to block the payment and your card. The first minutes matter most.
Do this first
- Call Bank of the FSM’s official line below, or use help inside the official Bank of the FSM app. Never use a number from a text, a caller or a search result.
- Give them the transaction details (amount, time, and the account or number you paid) and ask them to block your card and stop or recall the payment.
- Change your online banking password and PIN if anyone may know them. Bank of the FSM will never ask for your PIN, password or a one-time code.
- Report it to the police too: see who handles cybercrime in Micronesia, and keep screenshots of every message and payment.
Official Bank of the FSM fraud contacts
Bank of the FSM
Bank- Corporate office:+691 320-2724
- Pohnpei branch:+691 320-2661
- Chuuk branch:+691 330-2354
- Kosrae branch:+691 370-3225
- Yap branch:+691 350-2329
App or online: Send a secure message in Digital Banking.
Know this about Micronesia
- Bank of the FSM publishes no fraud hotline: call your branch, or send a secure message in Digital Banking.
Report it to the police too
Cybercrime agencies in Micronesia lists who to report to.
Common questions about Bank of the FSM fraud
- What is the Bank of the FSM fraud helpline number?
- Bank of the FSM lists these numbers on its own website: Corporate office: +691 320-2724; Pohnpei branch: +691 320-2661; Chuuk branch: +691 330-2354; Kosrae branch: +691 370-3225; Yap branch: +691 350-2329. Always dial the number printed on your card or shown in the official app if you are unsure.
- How do I report fraud to Bank of the FSM?
- Call Bank of the FSM's official line, or report it in the app or online: Send a secure message in Digital Banking.. Tell them the amount, the time and the account the money went to, and ask them to block your card or the payment.
Other providers in Micronesia
These contacts were read on Bank of the FSM’s own website on 3 October 2026. If a number has changed, use the one in the official app and tell us. Ministry of Cyber Affairs is not Bank of the FSM and cannot recover money. All Micronesia providers are in Bank Fraud Help: Micronesia.