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Bank Fraud Help · Liechtenstein

LGT Bank Fraud: How to Report It and Stop the Money

If money left your LGT Bank account without your permission, or you paid a scammer, contact LGT Bank straight away and ask it to block the payment and your card. The first minutes matter most.

Do this first

  1. Call LGT Bank’s official line below, or use help inside the official LGT Bank app. Never use a number from a text, a caller or a search result.
  2. Give them the transaction details (amount, time, and the account or number you paid) and ask them to block your card and stop or recall the payment.
  3. Change your online banking password and PIN if anyone may know them. LGT Bank will never ask for your PIN, password or a one-time code.
  4. Report it to the police too: see who handles cybercrime in Liechtenstein, and keep screenshots of every message and payment.

Official LGT Bank fraud contacts

LGT Bank

Bank
Source: LGT Bank official page

If LGT Bank won’t help

Schlichtungsstelle (Liechtenstein Bankers Association mediation office)

Confidential mediation of disputes with a bank based in Liechtenstein. It makes a non-binding proposal.

Send a specific complaint through the association. Phone +423 239 90 53.

Official website

FMA Liechtenstein (Financial Market Authority)

Takes complaints and tips about supervised firms. It does not settle private disputes.

Contact the bank first. FMA: [email protected], +423 236 73 73.

Official website

Report it to the police too

Cybercrime agencies in Liechtenstein lists who to report to.

Common questions about LGT Bank fraud

What is the LGT Bank fraud helpline number?
LGT Bank lists these numbers on its own website: Lost debit Mastercard (skip the 0 in brackets): +423 (0)375 37 50; Viseca credit cards (skip the 0 in brackets): +41 (0)58 958 83 83; Cornèr cards (skip the 0 in brackets): +41 (0)91 800 41 41. Always dial the number printed on your card or shown in the official app if you are unsure.
How do I report fraud to LGT Bank?
Call LGT Bank's official line. Tell them the amount, the time and the account the money went to, and ask them to block your card or the payment.
What if LGT Bank will not help or refund me?
In Liechtenstein you can complain to Schlichtungsstelle (Liechtenstein Bankers Association mediation office), FMA Liechtenstein (Financial Market Authority). Details of what each one handles are on this page.

Other providers in Liechtenstein

Liechtensteinische Landesbank

These contacts were read on LGT Bank’s own website on 3 October 2026. If a number has changed, use the one in the official app and tell us. Ministry of Cyber Affairs is not LGT Bank and cannot recover money. All Liechtenstein providers are in Bank Fraud Help: Liechtenstein.