Bank Fraud Help · Libya
National Commercial Bank Fraud: How to Report It and Stop the Money
If money left your National Commercial Bank account without your permission, or you paid a scammer, contact National Commercial Bank straight away and ask it to block the payment and your card. The first minutes matter most.
Do this first
- Call National Commercial Bank’s official line below, or use help inside the official National Commercial Bank app. Never use a number from a text, a caller or a search result.
- Give them the transaction details (amount, time, and the account or number you paid) and ask them to block your card and stop or recall the payment.
- Change your online banking password and PIN if anyone may know them. National Commercial Bank will never ask for your PIN, password or a one-time code.
- Report it to the police too: see who handles cybercrime in Libya, and keep screenshots of every message and payment.
Official National Commercial Bank fraud contacts
National Commercial Bank (NCB)
Bank- Customer care:1501
- Head office:+218 21 334 6801
Know this about Libya
- Libyan banks publish few contact details online. Jumhouria Bank's 1500 line is the only one we found that says it can block cards; for other banks, use the number on your card.
Report it to the police too
Cybercrime agencies in Libya lists who to report to.
Common questions about National Commercial Bank fraud
- What is the National Commercial Bank fraud helpline number?
- National Commercial Bank lists these numbers on its own website: Customer care: 1501; Head office: +218 21 334 6801. Always dial the number printed on your card or shown in the official app if you are unsure.
- How do I report fraud to National Commercial Bank?
- Call National Commercial Bank's official line. Tell them the amount, the time and the account the money went to, and ask them to block your card or the payment.
Other providers in Libya
These contacts were read on National Commercial Bank’s own website on 3 October 2026. If a number has changed, use the one in the official app and tell us. Ministry of Cyber Affairs is not National Commercial Bank and cannot recover money. All Libya providers are in Bank Fraud Help: Libya.