Bank Fraud Help · Equatorial Guinea
CCEI Bank GE Fraud: How to Report It and Stop the Money
If money left your CCEI Bank GE account without your permission, or you paid a scammer, contact CCEI Bank GE straight away and ask it to block the payment and your card. The first minutes matter most.
Do this first
- Call CCEI Bank GE’s official line below, or use help inside the official CCEI Bank GE app. Never use a number from a text, a caller or a search result.
- Give them the transaction details (amount, time, and the account or number you paid) and ask them to block your card and stop or recall the payment.
- Change your online banking password and PIN if anyone may know them. CCEI Bank GE will never ask for your PIN, password or a one-time code.
- Report it to the police too: see who handles cybercrime in Equatorial Guinea, and keep screenshots of every message and payment.
Official CCEI Bank GE fraud contacts
CCEI Bank GE
Bank- Head office (Malabo):+240 222 087 614
Email: [email protected]
Know this about Equatorial Guinea
- We could verify contacts for only one bank. For any other bank, go to your branch in person and take proof of the transaction.
Report it to the police too
Cybercrime agencies in Equatorial Guinea lists who to report to.
Common questions about CCEI Bank GE fraud
- What is the CCEI Bank GE fraud helpline number?
- CCEI Bank GE lists these numbers on its own website: Head office (Malabo): +240 222 087 614. Always dial the number printed on your card or shown in the official app if you are unsure.
- How do I report fraud to CCEI Bank GE?
- Call CCEI Bank GE's official line, or report it by email: [email protected]. Tell them the amount, the time and the account the money went to, and ask them to block your card or the payment.
These contacts were read on CCEI Bank GE’s own website on 3 October 2026. If a number has changed, use the one in the official app and tell us. Ministry of Cyber Affairs is not CCEI Bank GE and cannot recover money. All Equatorial Guinea providers are in Bank Fraud Help: Equatorial Guinea.