What is the Priorbank fraud helpline number?

Priorbank lists these numbers on its own website: Card support: +375 17 289 92 92 (24/7); Contact center (from A1, life:) or MTS): 729-90-90; Contact center: +375 17 289-90-90. Always dial the number printed on your card or shown in the official app if you are unsure.

How do I report fraud to Priorbank?

Call Priorbank's official line. Tell them the amount, the time and the account the money went to, and ask them to block your card or the payment.

What if Priorbank will not help or refund me?

In Belarus you can complain to National Bank of the Republic of Belarus: appeals. Details of what each one handles are on this page.

Bank Fraud Help · Belarus

Priorbank Fraud: How to Report It and Stop the Money

If money left your Priorbank account without your permission, or you paid a scammer, contact Priorbank straight away and ask it to block the payment and your card. The first minutes matter most.

Do this first

Call Priorbank’s official line below, or use help inside the official Priorbank app. Never use a number from a text, a caller or a search result.
Give them the transaction details (amount, time, and the account or number you paid) and ask them to block your card and stop or recall the payment.
Change your online banking password and PIN if anyone may know them. Priorbank will never ask for your PIN, password or a one-time code.
Report it to the police too: see who handles cybercrime in Belarus, and keep screenshots of every message and payment.

Official Priorbank fraud contacts

Priorbank

Bank

Card support:+375 17 289 92 92(24/7)
Contact center (from A1, life:) or MTS):729-90-90
Contact center:+375 17 289-90-90

Source: Priorbank official page

Know this about Belarus

We found no Belarusian rule guaranteeing a refund of unauthorised card payments. Block the card first, then give your bank a written statement.

If Priorbank won’t help

National Bank of the Republic of Belarus: appeals

Complain to the National Bank about a bank that breached your rights as a consumer.

Complain to your bank first. Then write to the National Bank by post, in person or through the state system obrashcheniya.bel, saying how the bank answered and attaching your documents.

Official website

Report it to the police too

Cybercrime agencies in Belarus lists who to report to.

Common questions about Priorbank fraud

What is the Priorbank fraud helpline number?: Priorbank lists these numbers on its own website: Card support: +375 17 289 92 92 (24/7); Contact center (from A1, life:) or MTS): 729-90-90; Contact center: +375 17 289-90-90. Always dial the number printed on your card or shown in the official app if you are unsure.
How do I report fraud to Priorbank?: Call Priorbank's official line. Tell them the amount, the time and the account the money went to, and ask them to block your card or the payment.
What if Priorbank will not help or refund me?: In Belarus you can complain to National Bank of the Republic of Belarus: appeals. Details of what each one handles are on this page.

Other providers in Belarus

Belarusbank

These contacts were read on Priorbank’s own website on 3 October 2026. If a number has changed, use the one in the official app and tell us. Ministry of Cyber Affairs is not Priorbank and cannot recover money. All Belarus providers are in Bank Fraud Help: Belarus.