Bank Fraud Help · Barbados
CIBC Caribbean Fraud: How to Report It and Stop the Money
If money left your CIBC Caribbean account without your permission, or you paid a scammer, contact CIBC Caribbean straight away and ask it to block the payment and your card. The first minutes matter most.
Do this first
- Call CIBC Caribbean’s official line below, or use help inside the official CIBC Caribbean app. Never use a number from a text, a caller or a search result.
- Give them the transaction details (amount, time, and the account or number you paid) and ask them to block your card and stop or recall the payment.
- Change your online banking password and PIN if anyone may know them. CIBC Caribbean will never ask for your PIN, password or a one-time code.
- Report it to the police too: see who handles cybercrime in Barbados, and keep screenshots of every message and payment.
Official CIBC Caribbean fraud contacts
CIBC Caribbean (formerly FirstCaribbean International Bank)
Bank- Lost, stolen or misused card (toll-free):1-866-743-2257(24/7)
Know this about Barbados
- Republic Bank publishes no dedicated fraud line: call the head office in business hours, or the number on the back of your card.
- The Financial Services Commission does not supervise commercial banks, so it cannot take a bank-fraud complaint.
Your rights as a CIBC Caribbean customer in Barbados
- Scotiabank Digital Banking Security Guarantee (bank policy, not a law). Scotiabank says it reimburses losses from unauthorised activity if you met your security responsibilities under your customer agreements. Source
Report it to the police too
Cybercrime agencies in Barbados lists who to report to.
Common questions about CIBC Caribbean fraud
- What is the CIBC Caribbean fraud helpline number?
- CIBC Caribbean lists these numbers on its own website: Lost, stolen or misused card (toll-free): 1-866-743-2257 (24/7). Always dial the number printed on your card or shown in the official app if you are unsure.
- How do I report fraud to CIBC Caribbean?
- Call CIBC Caribbean's official line. Tell them the amount, the time and the account the money went to, and ask them to block your card or the payment.
Other providers in Barbados
These contacts were read on CIBC Caribbean’s own website on 3 October 2026. If a number has changed, use the one in the official app and tell us. Ministry of Cyber Affairs is not CIBC Caribbean and cannot recover money. All Barbados providers are in Bank Fraud Help: Barbados.