Armenia: How to Report Bank Fraud
If money left your account without your permission, or you were tricked into sending it, contact your bank or payment provider straight away. The faster they hear from you, the better the chance of stopping or recovering the money. Below are the official fraud and card lines for 2 providers in Armenia.
Do this first
- Call your bank’s fraud or card line now. Use a number from this page, the back of your card, or your bank’s official app. Never use a number from a text, an email, a caller or a search ad.
- Block your card or freeze your account in the app if you can, and change your online banking password.
- Ask the bank for a reference number, and write down the time you reported it.
- Report it to the police as well: see who handles cybercrime in Armenia.
- Keep everything: messages, call logs, screenshots and transaction IDs. Your bank will never ask for your PIN, password or a one-time code.
Know this about Armenia
- If you lost money to a scam, report it to the police as well as your bank: the Central Bank does not handle scam losses itself.
Bank and payment fraud lines
ACBA Bank
Bank- Card service:+374 10 31 88 99(24/7)
- American Express card service:+374 10 31 99 99(24/7)
- WhatsApp (from abroad):+374 77 31 88 20
- Main line:+374 10 31 88 88
App or online: Contact page: the "Card blocking order" button requests a call back
Email: [email protected]
Inecobank
Bank- Customer line:+374 10 510 510(24/7)
App or online: InecoMobile app: live chat, 24/7
Email: [email protected]
Not listed here
We could not confirm contact details on the official website of: Ameriabank, Ardshinbank, Converse Bank. Rather than risk a wrong number, we leave them out. Use the number printed on your card or shown in the provider’s official app.
If your bank won’t help
Financial System Mediator (FSM)
Free, independent resolution of disputes between consumers and banks or other financial organisations.
Complain to your bank first; it must answer within 10 working days. If you are not satisfied, contact the Mediator on +374 60 70-11-11 or [email protected].
Official websiteCentral Bank of Armenia (CBA)
Complaints about financial institutions, and reports of scams or unlicensed firms.
Contact your bank first. Call the CBA hotline on +374 10 592 592 or use the online form; the CBA answers within 15 working days. If you lost money to a scam, the CBA directs you to the police.
Official websiteReport it to the police too
Banks often ask for a police report before they investigate. Cybercrime agencies in Armenia.
Every number on this page was read on the provider’s or regulator’s own website on 3 October 2026. Banks change numbers, so if one doesn’t work, use the number on your card or in the official app, and tell us so we can fix it. See every country in the Bank Fraud Help directory.